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App only — code WELCOME5
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FAQs
Everything you need to know about HolaWash.
How does HolaWash work?
What is the turnaround time?
What do I need to prepare for my first order?
Do you wash my clothes together with other customers' laundry?
Should I separate my laundry before pickup?
Where are my clothes cleaned?
Can you remove stains?
Do you offer air-drying or special care?
How will I know the price before delivery?
What if I'm not home during pickup or delivery?
Do you offer subscriptions?
Do you serve businesses, hotels, and Airbnbs?
Where is HolaWash available?
Something is missing or damaged.
How do I cancel?
Do I get my money back if something goes wrong?
Can I cancel an order that has been collected?
How do I delete my account?